We are doing something or speaking before we should think about why you say so and why you are doing so, the most terrible is unknown what is the result after habit to answer something to your guests or your friends.

Tell you my experience was happened the day before yesterday. Big Bottle water at home or the office is quite normal, due to it is too heavy to carry in and out in high building, all the consumers asks to delivery to the door, my home water is the same as others, find the closest small shop be my supplier regularly, and I bought water 10 coupon first this time, instead of pay in cash each time. The mean I will have the water in certain period in guarantee. The guy with his cart sent the big bottle to my home in hour when I need, he looks kind that’s why I like to chat with him actively sometimes. Unfortunately Spring festival with the long holiday I asked for the water, the answer was I have to wait after the holiday, ok, I did not have any complains just fully understood the situation to keep waiting. After two days when the guy came to the home for new bottle water, I just asked the water by randomly, why don’t you keep more bottles at your shop during the holiday, you may know some homes needs the water regularly, beyond my expectation I got the answer was I should buy addition bottle for myself just in case, the mean supply the water is none of his business, as long as the guest ask for the one he prepared followings, he never does the prediction for his guests, I did the hospitality service in my previous company, even I do the back office work, but I know what’s kind service can meet the certain level to let the guest 100% happy, I believe there are many water suppliers around me, but I would like choose you be my supplier, the water is all the same, the competition is not the production, the service should be the point to win others. Anyway the guy would not know yet I will change my idea after my water coupons were use up.

He will lose the business by his random sentence.