摘要: Amazingly for the British, who love queues, there is no formal line-up----the bar staff are skilled at knowing whose turn it is. You are permitted to try to attract attention, but there are rules ab[阅读全文]
摘要:Telephone 电 话 As your company's representative, your phone manners should be impeccable. Too many workers who are abrupt on the phone rationalize their behavior by saying it's okay or eve[阅读全文]
