摘要: 114．Excuse me．Have you any laundry？ 对不起，请问有没有要洗的衣服？ 115．The laundry man is here to collect it． 洗衣房服务员来这儿收要洗的衣服了。 116．If you have any，please j[阅读全文:]
摘要: 99．Housekeeping．May I come in？ 我是客房的，可以进来吗？ 100．When would you like me to do your room，sir？ 您要我什么时间来给你打扫房间呢，先生？ 101．You can do it now if you l[阅读全文:]
摘要: 59．Is this everything， sir？ 这是全部东西吗，先生？ 60．Here's the light switch． 这是电灯开关。 61．Here's the closet and there's the bathroom． 这儿是壁柜。这儿是洗澡间。[阅读全文:]
摘要: 28．I want a double room with a bath． 我要一间有浴室的双人房。 29．How much a day do you charge？ 每天收费多少？ 30．It is hundred yuan a day including heating fee， but excluding[阅读全文:]
摘要: 15．Welcome to our hotel． 欢迎光临。 16．So you have got altogether four pieces of baggage？ 您一共带了4件行李，是不是？ 17． Let me have a check again． 让我再看一下。 18[阅读全文:]
摘要: 1．I'd like to book a double room for Tuesday next week． 下周二我想订一个双人房间。 2．What's the price difference？ 两种房间的价格有什么不同？ 3．A double room with a front vie[阅读全文:]
摘要: cancellation 取消预定 imperial suite 皇室套房 presidential suite 总统套房 suite deluxe 高级套房 junior suite 简单套房 mini suite 小型套房 honeymoon suite 蜜月套房 penth[阅读全文:]
摘要: 第一部分、和服务人员的对话 我的座位在那里? Where is my seat? 我能将手提行李放在这儿吗? Can I put my baggage here ? 是否可替我更换座位? Could you change my seat, please? [阅读全文:]
摘要: Hairdresser: Good morning, madam. Guest: Good morning. I would like a shampoo and set. Hairdresser: Yes, madam. What style do you want? Guest: I'd like to try a new hair-style. Could[阅读全文:]
摘要: Front Desk: Royal Hotel, can I help you? Tom: Yes. I urgently need a room for tomorrow night, and do you have any vacancies? Front Desk: Yes, we have. What kind of room would you like? [阅读全文:]