Booking an Air Ticket
One
A: Than you for calling Sunny Air Agency. Can I help you?
B: I'd like to book an air ticket to Greece on June 22.
A: On Britain and Greece Line, we offer Britain Airway, Air France and Air Greece. Which one would you like?
B: I prefer BA. Is it non-transhipment?
A: Yes.
B: What's the cost?
A: 189 pounds for a single ticket. 239 pounds for a round trip.
B: Is there a discount?
A: No, sir. No discount at this time of the year.
B: OK, I'll take a round trip ticket.
A: Thank you. And could you please let me have your full name and passport number?
B: My name is Andy Green. My passport number is 971111118.
A: Thank you.
Two
A: Swiss Air, please. This is Susan speaking. Can I help you?
B: I'd like to make a reservation for two for the day after tomorrow.
A: Your destination, please.
B: Milan.
A: We have four flights to Milan. They are 9:30, 11:30, 13:30 and 16:30. Which one would you like?
B: The last one in the afternoon, please. Is it cheaper than the other there?
A: Yes, it is. It's 190 pounds for a single ticket and 229 pounds for around trip ticket.
B: A round trip ticket.
A: OK. Could you fax or email us the first page of your passport? Our fax number is 5555888. And our email address is swissair@air.com.
B: I'll do that later this afternoon.
A: Thank you. Bye-bye!
agency n.代理 airline n.航空公司 cancel v.取消 contract v.联络 destination n.目的地 non-transhipment n.直航 RK尚未预订 status n.预订情况
surcharge n.附加费 timetable n.时刻表 Y普通飞机 charter flight包机 direct flight直达航班 first class头等舱 flight condition航班状态 flight number航班号
initial carrier早班机 ticket validity机票有效期
1. I‘d like to reserve a round trip ticket on Pan America Air Line for tomorrow.
2. I'd like tomake a reservation for a family of four for the day after tomorrow.
3. I'd like to book a single ticket on Air China to Beijing for Sep.20.
4. What's the earlier flight to Beijing?
5. What's the last flight back to London?
6. Do you offer a discount?
7. I'd like to confirm my reservation.
8. I'm sorry to Ihave to cancel my reservation.
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