yesterday was a bad day for me.

In the afternoon, i got a call from my customer who asked why we hadn't made the sample according to their comments,while I even didn't know what he was saying at all.

the reason is our customer thought he had told me  about the comments and hoped we could make a sample acccording to them.but the truth is I haven't received anything about it.

The customer insisted and requested us to revise.However, I felt uncomfortble.I think it's not our fault why should I always follow their changing instruction. If the customer admits that it's his mistake and asks us to do a favor for him, I will try my best to help him.While now,out of my expctation, he let me should all the responsbility.

Maybe because of my unbending temper,I urged with the customer and asked him to find the e-mail about the comment.

"no, we haven't sent you the e-mail, we just sent it by courior" customer replied.

"then, please tell us the tracking number for the courior" I asked again.

"we haven't copied it, so now cannot tell you"

I have nothing to say.....

At last, I accpected the customer's unreasonable request ,because he is the customer.

Thouh unwillingly, I have to. I think it's the reality.Maybe next time this kind of thing will happen again. But what can I do except enduring?

I sent our customer an E-mail this morning: As to your request for revising the sample,I will negotiate with our factory.but it would be appreciated if you had sent the comments to me earlier.

But got no reply......

It's the reality or I can take it as the customer is reflecting on his mistakes...