Dear Sir;

   I live in room 20 in the first dormitory building.I'm writing to express my dissaticfaction with the heating system.

   When i got your brochure i was very glad and thought that i had found a nice accommodation.However,when i moved in ,i found everything was so different from what the brochure told me.Beyond my tolerance is the heating system,because is has not worked till now.I have told the janitor about this,but have"t got any feedback.It is getting colder and colder,so it has become very urgent.I hope you will send someone to repair it as soon as possible.

   I would be very grateful if you could kindly consider my request and maintain the heating system at once.I'm looking forward to the day when it starts to work.

   Or, i would like to move into a different room.

                                                                                                                               Yours sincerely