Yesterday, the factory said that they just received 14 bags of hangtags from us. But we had sent 16 bags to them. I'm not sure if they had forgoten the others in someplace. Since I checked the quatity three times before packaging and sending out. I also remembered how I put them in the carton. But I don't have any evidence to testify I was right. There was nothing I can do just to make up another two to them.