Since I worked in this company, I feel everything is plain sailing. It seems that I never receive criticism from leaders and customer complaits. Unfortunately, yesterday a client changes my history. HKBEACC is always my kind client. When I dealed with HKBEACC, I saw the key word "lihuobao" and kept three pieces of news without hesitation. Towards lunchtime, I was informed that HKBEACC made a call to ask us to delete these news. The reason was I did not distingish whether liguobao was needed for us. That is to say, my client complained me. Due to my fault, the leader could do nothing about it. Later, I will sincerly treat my clients and get the job done better.