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Is the customer God?
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Yesterday evening, my friends and I went to a restaurant for dinner.No sooner had we arrived than we ordered some of the dishes on the menu,then we sat around the table down.When we were waiting for dinner we had a pleasant chat while drinking tea.After a while,the waitress delivered gradually plates of food which we had ordered.We enjoyed the delicious food in the meantime.
It was not untill all of us were full that we decided to pay for the dinner,so we asked the waitress to settle our account.Strangely,the waitress shouted at us,"did you not see that i am busy now?" At first,we all were shocked by her.Then,we were all so angry about her behavior,how could she speak to us with that manner?Especially,this is a service industry that the customer is God,we were temporarily not to mention the qualities of her service,for us,the attitude to which she spoke might not be enough as a waitress in the service industry.As we know, the image a waitress/waiter convey will be what the customer believe is the restaurant's attitude towards him or her.
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Post comment Comment (7 replies)
- Reply Haiena
- You have every right to let her listen to some words too. Put her to shame. If she is against the customers who is paying her salary, she should work somewhere else. A cleaning job would be more suitable for her.
- Reply lijuanandrea
- interesting!
why don't you shout back at her? she may frightened in turn
- Reply snowflying
- hehe..maybe her mood not good at that moment, but she shouldn't say that indeed,don't let it effect you guy's enjoying.
- Reply lchh
- lijuanandrea: interesting!Right!How could i forget to do that?why don't you shout back at her? she may frightened in turn
- Reply lchh
- snowflying: hehe..maybe her mood not good at that moment, but she shouldn't say that indeed,don't let it effect you guy's enjoying.Of course.
