customer service: the importance of providing an effective after-sales service for customer
my personal thinking it that the expcetional after-sales service in the leading process of the success to form a corporation.
first of all, if the after-sales is professional, which can to nodoubtablely leaving the customer good impress, and can do some good influence to your futher career,in contrast, if your management is poor, you will seemly lost larage percentage of customer sources instantly
for another thing, you can gain a sound reputation by providing the qualify service, the good news can always spread abroad after you do some 'subtancial contents' for your honey buyers, but if you fail to manage this, the ill speaking well also badly damage the smbolyize as a success company
the last thing is that it is something related with ethic, you are responsible of the consequences cause by the products, the you are obligate to explain all the details the the thing, do the utmost for your buyers, to get their trust of your commodities, it the most thing you should pursue