英语应用文写作：私人和公务信函之投诉信
私人和公务信函--分类举例--投诉信
letters of complaint
【例一】
florence trunkemeyer
college of business
ball state university
muncie, in 47300
november 15, 1998
general computer corporation
engineering department
p.o. box 73219
fort worth, tx 76108
dear sir:
with reference to our order no. w 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
the packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. we unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
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