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商务英语写作范文121

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  Dear

  Thank you for your recent correspondence regarding your account number ____________.  We were able to track down the error and have credited your account accordingly.  A report to this effect has also been sent to our credit reporting company.

  As of this date, your account balance is $_____________.

  You are a valued customer and we apologize for any inconvenience this mix-up may have caused.  If we may be of further assistance please contact this office at your convenience.

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