英文简历样本:(客服简历样板)
英文简历样本:(客服简历样板)
Anny Smith
D-90, 25th Street
Clewiston, FL, 0510
Cell: (123) 459 9784
Email: smith.anny@example.com
Career Profile:
To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the organization.
Professional strengths:
Possess seven years of experience in customer service
In-depth knowledge of basic operating systems
Flexible, attention to detail and ability to learn quickly
Possess excellent listening and responding skills
Ability to handle multiple tasks and solve customer queries efficiently
Possess good sales and customer service skills
Excellent administrative and organizational skills
Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues
Highly initiative to manage a busy workload without close supervision
Ability to build and maintain good relationship with customer
Educational Summary and Certifications:
Bachelor's degree in English from Daffodils Arts College in the year 19XX
Master's degree in English Language from university of XYZ in the year 19XX
Certification course in Communication skills from soft skills training center in the year 19XX
Professional Experience:
ABC Business Center Inc, State
20XX till date
Customer Care Officer
Responsible for dealing with customer relevant queries, complaints and request for information on products and services
Assigned the tasks of recording all communications between various parties
Handled the tasks of drafting documents as requested by Customer Care Manager
Prepared daily, weekly and monthly statistical reports
Responsible for generating ideas on ways to resolve problems and serve customers in a better way
Confirmed customer understanding of the solution and provided extra customer education as required
Techno Global Center Co Inc, State
20XX till date
Customer Care Officer
Assigned the tasks of processing customer orders as well as provides details about the products and services to customers
Handled the responsibilities of designing activities to improve business performance and customer satisfaction
Conducted needs-based selling by using non-scripted probing techniques to find customer requirements
Communicates effectively with teams in the program to ensure quality and timely expedition of customer requests
Handled the tasks of preparing customer correspondence and updating customer files
Assigned the tasks of responding to customer queries and concerns regarding product and services of the organization
Areas of Interest:
To apply my comprehensive customer service skills to meet the goals and objectives of the organization
To increase the sales and service of the organization by applying my excellent negotiation and customer service skills
Personal Details:
Name: Anny Smith
Date of Birth: XX/XX/19XX
Employment Status: Full time
Relationship status: Married
Reference:
Mr. Charlie Smith
Senior Customer Care Officer
Lopez Associates Co Inc, State
Cell: 123-589-3655
Email: smith.charlie@example.com
填写简历的时候注意以下要点：
注意事项：
1、多用无主句 2、年代顺序由近及远 3、单项标题大写 4、纸张一般为16开或A4
英文简历的基本内容：
1、个人情况：Name, Sex, Date of Birth, Place of Birth, Permanent Domicile, Nationality, Marital Status, Children, Religion, Party Affiliation, Health, Height, Weight, Present Address, Permanent Address.
2、职业意向:Objective/or: Position Wanted: A position as English Instructor, preferably handling students from the intermediate to the advanced levels
3、资历: QUALIFICATIONS: Bachelor of Arts in Business Administration, major in marketing.
4、经历(Job Experience):一般逆序写
5/86-12/86 University of California Press, Berkeley, California
Editorial and Marketing Trainee
5、文化程度(Education):一般逆序写，可以包括主要课程。例如：
Master of Science with concentration in Electronics,
Massachusetts Institute of Technology, from Sept.,1985 to June, 1987
Bachelor of Science
Beijing University, Department of Electrical Engineering, from Sept.,1981 to July, 1985
6、技术资历与特长(Technical Qualifications/ Special Skills)
7、著作及专利(Publications and Patents)
8、社会活动(Social Activity)
9、荣誉与奖励(Honours and Awards)
10、爱好及兴趣(Hobbies and Interests)
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