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BEC考官教你商务英语写作 第三章商务书信写作:Unit 3 询问信

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定义
在公司工作时,询问信和回复询问信是经常遇到的写作。询问信主要是要用来咨询价格、 产品情况、付款方式或是向对方索要产品目录等,而恢复询问信则是回答上述情况。写询问信询问有关对方产品或服务的信息,往往是同对方建立贸易关系第一步。询问信内容主要是索要产品目录(catalogue) 、介绍产品的宣传手册(brochure)、价目表(price list)以及付款条件(terms of payment)等。
举例
例子一、

DAVID lTD 1046 Rose Way 10001
Tel:123456 Fax:875546 Alice Toy Inc.
420 Green Street

Dear Sir or Madam
I have seen your advertisement in the current issue of "office Monthly" and I am interested in your range of office stationery.
I would be grateful if you could send me your latest catalogues and price list.
I look forward to hearing from you.
Your Faithfully

(我看到了你们出的最近一期《月度办公》杂志上的广告,我对你们的办公文具系列比较刚兴趣。如果你能把最新的目录和价格表寄送给我,我将不胜感激。盼望您的回信。)例二、

JAMES BLACK LTD
33 Queen Road, Stone District, Beijing 100032

White Corporation
48 Library Driver
West District
Beijing 10036

Dear Sir

With reference to your advertisement in today's "China Daily", Could you please send me information about your office furniture? I am particularly interested in your adjustable computer chairs.
I look forward to your early reply.
Your faithfully

(我看到你们今天在《中国日报》上登的广告,您能否给我发送一些关于你们办公家具的信息?我对你们生产的可调节式电脑椅特别感兴趣。盼望您的回信。)
例三、

KEVIN WHITE LTD 32 King Road, East District,Beijing 100032 Dear Sir and Madam
I saw your advertisement in today's "Times" and am very interested in your product range.
Would you please send me full details, prices and samples of your products?
I look forward to hearing from you soon.
Your faithfully.

(我在今天《泰晤士报》上看到你们的广告,并且我对你们的产品非常感兴趣。您能否把你们产品的全部细节、价格和样品给我寄过来?盼望您的回信。)询问信产用套语
首先应该提及广告内容,即在什么时候,在哪份报纸上看到这个广告:
With reference to your advertisement in ...
I have seen your advertisement in ....
I saw your advertisement in ...
I am writing to enquire about...
或者直接询问信息:
i would be grateful if you could send me...
Could/would you please send me...?
please send me...
结束信函
I look forward to your early reply.
I look forward to hearing from you.
I look forward to receiving your rely.
注意事项
1. 在心的开头说明你所想问的问题。
2. 提出你的愿望或要求。
3. 希望对方回复。Practice 练习
Write a letter to Cindy Smith asking for catalogue, prices and terms of payments of the furniture range.

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