一封信件 A letter
Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated. You demand the store to send a representative to check it up.
方向：写一封信的投诉，根据以下情况：你买了一台空调，在太阳电器，并安装了另一天，但你发现风扇的噪音太大，当机器操作。你要求商店派一个代表去查。
你应该至少写150个字。不要在信的结尾签上自己的名字，用李明。你不需要写地址。
You should write at least 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address.
Dear Sir or Madam,尊敬的先生或女士，
I m writing to lodge the complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Company.我写信是为了向太阳电器公司购买的一家空调质量差，投诉这一投诉。
Frankly speaking, Sun Appliance has always been my favorite. On April 4, 2007, I bought the air conditioner (serial number 12345) from one of your chain store located in Lang Fang. The machine operated well at first, but ten days later, there was a fault that bothered me, that is, the fan made so much noise that I could not sleep well at night. Worse still, the cooling system didn t work well and the machine began to leak recently. Its poor quality ruined almost all my previous impression toward your products.
坦率地说，太阳电器一直是我最喜欢的。在2007年4月4日，我买了空调（序列号12345）从您的连锁店位于郎芳。第一台机器运转得很好，但十天后，有一个故障让我烦恼，就是风扇噪音这么大，我晚上睡不好觉。更糟糕的是，冷却系统没有很好地工作，这台机器最近开始漏气了。它的质量差几乎毁掉了我以前对你的产品的印象。
I strongly suggest that a repairman or a service engineer should be sent to my home without delay. I wonder if you could pinpoint the exact cause of the malfunction as soon as possible. If you can t, I am afraid that I will request for full amount of refund or a new air conditioner.
我强烈建议一个修理工或服务工程师应立即送到我家。我不知道你能否尽快查明故障的确切原因。如果你不能，我恐怕我会要求全额退款或一个新的空调。
I would appreciate all your assistance in this matter. If you have any questions, please don t hesitate to contact me. Look forward to your reply.
Yours Sincerely,
Li Ming
在这件事上，我会感激你所有的帮助。如果您有任何问题，请不要犹豫，联系我。期待你的回复。
你真诚，
李明
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